T&C OPERATION PAPER TRADING - English Version
T&C OPERATION PAPER TRADING - English Version
These Terms and Conditions (hereinafter referred to as the "T&Cs") govern the Paper Trading operations carried out by authorized users (hereinafter referred to as the "Users") offered by Roxom Markets S.A. de C.V. (hereinafter referred to as "the Company"), a corporation established and registered in El Salvador, registered in the Commercial Register under number 196 of book 4894, and Tax Identification Number (NIT): 0623-210524-104-6, with registered office at Cuscatlan 4312, Colonia Escalón, San Salvador, San Salvador Centro, San Salvador, El Salvador.
These T&Cs apply solely to the Paper Trading operations performed on the website "https://roxom.com/" and are available on the aforementioned website, along with the Company's Privacy Policies, Risk Notices, and Cookie Policies. By clicking accept on the T&Cs, the User acknowledges that they have read and understood them in full, accepts their content, and acknowledges that these constitute a binding agreement between the User and the Company.
The Company reserves the right to review these T&Cs at any time, updating and/or modifying them. The User must read these Terms and Conditions carefully and comprehensively on a regular basis, as they may be subject to modifications. The Company may modify these Terms and Conditions at any time by publishing the modified terms on the Website. All modified terms will take effect from the moment of their publication and shall be deemed accepted by the User, to the extent that they continue to use the Site.
All modifications to the T&Cs will be considered tacitly accepted if there is no disagreement duly informed to the Company within 10 business days of the modification's publication. In the event of disagreement on the part of the User, the Company will proceed to close the User's Account. The User fully understands these Terms and Conditions; otherwise, they must refrain from interacting with or accessing the site.
1. Definitions
The following words and expressions used in these T&Cs will have the following meanings:
"Services" or "Roxpaper" refers to the Paper Trading services offered to Users by the Company, limited to the simulation of trading or investment operations in financial markets without using real money.
"Paper Trading Account" means the registration on the website by which each user and their operations are identified.
"Website" means the website www.roxom.com, which offers the Services available to Users.
"Order Book" means the record of buy and sell orders for pStock. This record shows, in real-time, the intentions of market users, providing a clear view of supply and demand at any given time.
"Spot Operations" means immediate buy and sell transactions of pStocks using pBTC.
"Limit Order" means an instruction to buy or sell pStock at a specific or better price. The operation is only executed if the market reaches or improves the established price. The instructions carried out through this option by all users can be viewed in the "Order Book" section.
"Market Order" means an instruction to buy or sell pStocks at the current market price, executed immediately. The user does not indicate the exact price of the operation.
"pBTC" means a unit of measure used solely to operate within the Paper Trading Services that simulates the value of Bitcoin but has no value outside of the Paper Trading service offered by the Company.
"pStocks" means a unit of measure that fictitiously represents a particular stock and emulates its name. It is used only for the Paper Trading Services and simulates the value of the represented stock, which is listed on the service but has no value outside of the Paper Trading service offered by the Company.
"Pairs" means the relationship between two different assets, where the value of one asset is expressed in terms of the other. This concept is used to conduct buy and sell transactions of assets. Each pair is composed of two types of assets: a. Base Asset: The first asset that appears in the pair. It represents the asset that is being bought or sold. b. Quote Asset: The second asset in the pair. It represents the asset against which the value of the base asset is measured.
"User" means an individual of legal age, according to the applicable legislation in their jurisdiction of residence, who accepts the T&Cs to be the holder of an Account with the Company and use the Paper Trading Services offered by the Company in accordance with these T&Cs.
2. Opening a Paper Trading Account with the Company
To open a Paper Trading Account, the User must access the website and complete their personal email and all requested information accurately, precisely, and completely. The opening of this Account will only allow for the operation of Paper Trading Services.
2.1. Jurisdictions with International Restrictions: There are countries where, due to international restrictions or business decisions, the Service is not available. Regarding business decisions, the Company will decide in which jurisdictions it can provide the Services. According to the Company's policies, the following jurisdictions are restricted from using the services: Afghanistan, Belarus, Burkina Faso, Central African Republic, China, Cuba, Democratic Republic of Congo, Ethiopia, Haiti, Iran, Iraq, Lebanon, Libya, Mali, Mozambique, Myanmar (formerly Burma), Nicaragua, North Korea, Philippines, Russia, Senegal, Somalia, South Sudan, Sudan, Syria, Tanzania, Ukraine, United States of America, Venezuela, Yemen, and Zimbabwe.
The Company reserves the right to reject the registration of a new Account for individuals whose nationality or citizenship is American, from the US Virgin Islands, or from Puerto Rico. Or for those who, without being citizens or born there, are residing in those countries.
The Company reserves the right to reject the registration of a new Account at its sole discretion and/or by virtue of applicable regulations.
3. Use of Paper Trading Services
3.1 The primary objective of Paper Trading is for users to learn how the services provided by the Company work, understand the markets, and test investment strategies without being exposed to real monetary losses. By using a Paper Trading account, users can familiarize themselves with the trading platform, and objectively analyze their results without engaging in real-money operations. The User understands and accepts that the Company only provides the Paper Trading service and that the operations carried out are not real.
3.2 Users will use the Services by issuing Spot trading instructions for the purchase and/or sale of pStocks.
3.3 By issuing an Instruction, the User agrees that once it is executed, such operation is irreversible and cannot be canceled.
3.4 The Company may set minimum and/or maximum amounts for Instructions. Instructions for operations below or above the established minimums and maximums will not be accepted.
3.5 The User acknowledges that all Instructions issued are under their exclusive discretion and that there is no risk involved in the current Service, solely because it is a Paper Trading Service.
3.6 The User accesses their Account by entering their email address and generating a personal security key for each login ("OTP Login Key"). The User is obliged to maintain the confidentiality of their OTP Login Key, which will be sent to the registered email upon request. As such, the User will be solely responsible for all operations conducted in their Account. The User agrees to notify immediately, by appropriate and effective means, of any unauthorized use of their Account, as well as any access or attempted access by unauthorized third parties.
In case of losing their login key, the User must send an email from the account used for registration to [email protected].
4. Commissions
4.1 The Paper Trading Services offered are not subject to Commissions.
5. Trading Instructions
To access Paper Trading Services and begin trading, the User will receive a credit of 0.5 pBTC. Trading instructions must be carried out in the "Order Ticket" section. The instructions will be for Spot operations, which can be executed in either Limit or Market mode. Executed operations carried out by the User can be reflected in the "Operations" section. Likewise, all holdings can be viewed in the "Holdings" section. The Company does not allow withdrawal instructions, as “pBTC” and “pStocks” have no value and can only be used within the Paper Trading Services.
6. Quotes
The quotes of pStocks used in the Paper Trading Service will always follow the real market value of the stocks they represent. These quotes will be based on updated information provided by the corresponding financial markets. Users will have the ability to view real-time quotes within the "Pair Selector" and "Chart" sections of the website, where they can access the current prices of each pStock and make their transactions accordingly.
7. Proper Use of the Account
7.1 The User will not use the Paper Trading Services for any illegal purpose and will not carry out any transactions that are contrary to moral standards, customs, or local or international laws, or that are in any way linked to any illegal and/or fraudulent activity.
7.2 It should be noted that, in all cases, the Account is personal, unique, and non-transferable, and it will be assigned to a single User. Its sale, assignment, or transfer (including reputation) under any title is strictly prohibited. The User may not allow or authorize any third party to use their Account. It is strictly forbidden to use the account for any type of commercial purpose. If such operations are detected, the account will be immediately closed and/or blocked.
7.3 The Company reserves the right to suspend (whether temporarily or permanently) the user's account and cancel all unexecuted transactions in case of any indication or suspicion, determined at our sole discretion, of any form of abusive exploitation of the account (including, among others, commercial activity patterns indicating an attempt to benefit from abusive exploitation), fraud, manipulation, or any other form of deceptive or fraudulent activity.
8. Confidentiality and Account Security
The User is obligated to maintain the confidentiality of their access data, including the Login Password and Account name. The User will be solely responsible for all operations conducted with their access data on their Account. The Company's personnel will never ask the User to disclose their passwords.
9. Suspension or Termination
9.1 The Company may cancel or suspend the User's Account in any of the following cases: (i) a report by the User of a security and/or confidentiality violation of their Account, as regulated in these T&Cs, (ii) a court order or request from a competent authority, (iii) founded suspicion of fraud, illegal use, or prohibited use as per point 7.3 or at the sole discretion of the Company, (iv) lack of provision and/or alteration of the data, information, and/or documentation requested for the opening and/or maintenance of the Account, (vi) non-compliance with these T&Cs and/or the Company's Privacy Policy, (vii) at the sole discretion of the Company. In all cases, the Company will not assume any responsibility and reserves the right to take appropriate legal action.
9.2 In the event of suspending or canceling an Account, the Company will notify the User by sending an email to the email address registered in the Account. Upon suspension or cancellation of the Account, the User will not be able to issue new instructions, participate in competitions or raffles, and/or make any claim regarding their holding of pBTC and/or pStock.
10. Account Closure at User Request
10.1. Upon the User's request to close their Account through the website or available communication channels, it will be terminated.
11. Intellectual Property
The content of the website, as well as the programs, databases, networks, and files that allow the User to access and use their Account, are the exclusive property of the Company and are protected by copyright, trademark, patent, and industrial design laws and international treaties. Improper use and total or partial reproduction of these contents are prohibited unless there is express authorization from the Company.
12. Limitation of Liability
12.1 The Company will not be liable for damages or service interruptions due to causes external to the Company. Likewise, it will not be liable for damage or interruption caused by any computer virus or other malware that may affect your computer or other equipment or any phishing, spoofing, or other type of attack.
12.2 The Company shall not be liable, nor be deemed to have breached these T&Cs, for any failure or delay in the performance of its obligations to the extent that such failure or delay is related to situations beyond its reasonable control, including, but not limited to: force majeure, flood, fire, earthquake, or explosion; war, invasion, hostilities (whether declared or not), terrorism, piracy, or threats, cyberattacks, or other civil disturbances; any legislation, statutes, ordinances, rules, regulations, judgments, court orders, orders, and decrees; or the action of any Nation or Government, State or other political subdivision thereof, any entity exercising legislative, regulatory, judicial, or administrative functions of or related to government, including, without limitation, any government authority, agency, department, board, commission, or council.
This limitation of liability shall also apply in cases where delays or failures are due to force majeure affecting our direct suppliers, which includes, but is not limited to, the events or circumstances described above.
13. No Financial or Legal Advice
The Company does not provide financial, investment, or legal advice regarding the Paper Trading Services. The Company may provide information on the price, range, volatility of different assets, and events that have affected the price of such assets, but such information should not be considered as investment or financial advice and should not be interpreted as such.
14. External Links or Access to Third-Party Applications
The website may contain links to third-party websites or access to third-party applications, which does not indicate that they are owned or operated by the Company or that there is any relationship between them. Additionally, to access third-party applications and use the offered service, users must accept the third party's Terms and Conditions. Since the Company has no control over such sites or applications, it will not be responsible for their content, materials, actions, or services provided by them, nor for damages and/or losses caused to Users by their use, whether caused directly or indirectly. The presence of links to other websites or applications does not imply a partnership, relationship, approval, or endorsement of the Company or its related or controlled entities with the owners of such sites or content.
15. Contact with Company Personnel
The User acknowledges that any interaction with a Company employee will be carried out to provide the appropriate support for the correct use of the service.
It is strictly forbidden for the User to disclose any communication, whether by email, phone call, WhatsApp, Telegram, or any similar medium, in which support is provided by a Company employee. The name, email, phone number, address, or any other personal information of a Company employee is confidential, and its disclosure by any means is strictly prohibited, with such violation being grounds for account closure, without prejudice to taking any appropriate legal action for any damages that may be caused.
Likewise, the Company's personnel will only contact the User through the official channels published on the website and will never ask the User to disclose their passwords.
16. Assignment
16.1 These T&Cs, the legal relationship, and the resulting rights and obligations, as well as any right arising over the User's Account, may not be assigned, sold, or transferred for any reason and under any title to any other person.
17. Available Communication and Notification Channels
All notifications and communications to be made by the Company to the User will be considered valid and received when made through the Platform or via email to the addresses provided by the User to the Company.
The User may communicate with the Company for inquiries, complaints, or claims through the chat within the App or via email at [email protected].
18. User Information Channels
The Company provides different channels where the User can stay informed about the Paper Trading Service.
19. Jurisdiction and Applicable Law
The interpretation and scope of these T&Cs will be in accordance with the laws of the Republic of El Salvador. Any dispute arising from these T&Cs or derived from the use and operation of the Service, before judicial action, will be attempted through DIRECT NEGOTIATION as follows: in the event of a dispute over the interpretation or execution of these T&Cs, the parties will make every effort to reach an amicable solution. The interested party in direct negotiation must submit their request in writing to the other party, specifying the dispute, indicating the designation of their negotiator, and requesting a day, place, and time to resolve the specified dispute. Upon receipt of the request, the other party must respond to the applicant within ten calendar days, expressing the day, place, and time for resolution; if such a request is not answered within the aforementioned period, it will be understood that the party waives the direct negotiation stage. This direct negotiation process will have a period of thirty calendar days counted from the day following the receipt of the request unless, by mutual agreement and in writing, the parties agree to modify said period. After exhausting the DIRECT NEGOTIATION stage, if the parties have not reached an agreement, it shall be resolved through an Arbitration of Law process administered by the Mediation and Arbitration Center of the Chamber of Commerce and Industry of El Salvador, subject to the current procedural rules issued by the same center. The seat of the court shall be the city of San Salvador, Republic of El Salvador. The language of arbitration shall be Spanish.